Anyone out there got a similar problem or a solution to a nagging matter with a newly fitted DataTool alarm to their bike)? Here goes....
On 08-01-2008 I had a S4 C1 RED Datatool Alarm fitted to my newly bought Aprilia Mille by the Dealer (won't mention who yet...). Since being fitted, the alarm has constantly been triggered. Upon disarming, the bike will sound three bleeps which advises that it has been triggered by movement (even though the bike has remained motionless (under a dust sheet) for several hours, or days. The time is now 00:32 and the blinking thing went off (again) about 15 mins ago . The bike is kept garaged when not in use, and now sits there disarmed, with a chain through the rear tyre and a disklock on the front wheel (so much for having a bleedin alarm as a deterant!!). This is now pissing me off (as well as odd comments from the neighbours). Could the unit be faulty? I have been back to the Dealer and asked for the sensitivity to be reduced fron the standard setting, but they refused to do this (and I have a suspicion that they didn't take me seriosly).
Any suggestions or ideas about what can be done? Shall I take this back to the Dealer and ask for it to be removed and my money refunded?
Pleased to receive any feedback/comments from you all..
Go back to the dealer to complain.
Alternatively you might want to call Datatool direct. In my experience they are normally very helpful. They may well tell you to take it back to the dealer but then they may give you advice on testing or adjustment.
Hi, me again!
Two things happened today regarding the annoying new DataTool alarm fitted to my 01 Mille. First... A man from DataTool rang me this morning to ask if I was still having problems. He suggested that I get my local dealer to reduce the nudge sensitivity by 2 clicks (from setting 8 to 6) and to increase the movement sensiticity from 3 degrees to 4 degrees. So, I rang the Dealer to ask them to do this.... What did they do? They disagreed. They asked me if I had or know of anyone who has a wireless network in the vicinity of where I keep my bike garaged. I said yes, confirmed that I do, as well as all the neighbours (afterall, who doesn't have a wireless thingy at the house nowadays). I actually had to tell them (quite firmly) to do as Mr. DataTol advised and I point blankly efused to accept that the bike alarm is being triggered by WiFi networks..
Anyone out there got any suggestions about this?
WiFi affecting the triggering of the alarm is complete nonsense. If it does then it's certainly faulty anyway.
Personally i would call Datatool tell them the dealer suggested this, ask how it could possibly be the case (to which I would expect them to confirm that it's bolox). Then ask them to contact the dealer to provide corrective advice.
If it was WIFI causing the alarm to trigger (possibly because it thinks it's being "scanned") then it's either faulty (so the shop should replace it) or it's not "fit for purpose", which means Datatool should replace it. In this latter case, if the bike shop are an authorised Datatool distributor then Datatool would expect the shop to replace the unit with one that IS "fit for purpose", and take the issue up with them later - after all what else is a franchise for if it's not to make Datatool's job of selling products and services easier...
Go back to the shop, tell them this, and if it still fails, get in touch with your local consumer advice centre, or citizen's advice.
Oh yeah - what's the dealership? I'll make sure I avoid them...
I had the same problem with that alarm when fitted to my 2008 R1.
I foung it was down to the switch under the seat. as it works basically as a reed switch and magnet, when the bike is hot the 2 parts are closer because to the expansion of materials when hot. as the bike cools the distance between the 2 parts increases triggering the alarm as it thinks that something has moved.
what i did to test the theory was to move the sensor closer to the magnet, ensuring that they were still in line, and hey presto good nights sleeps for me and the neighbours. hope this helps.
I do hope you get this sorted
I have a Datatool Veto Plus and it works great
Datatool were very helpfull when I had a problem
PLEASE tell us what dealer it is thats F--king you about
So I dont use them for ANYTHING
Alarms are a complete waste of time. Just purchased FZ1 with Datatool S4 C1 red alarm fitted, what a joke! All the instructions about arming disarming this mode that mode! I'm just going to take it to a Datatool centre and get it removed. Until the technology catches up and a user friendly system is produced, people will continue to be stressed out with hours of problems with inferior products. We should be riding our bikes and not having to spend time trying to solve problems with dodgy alarm systems installed by even dodgier fitters.
i remember i used to have a datatool on a CBR i bought. i paid £25 to have it taken off as it was cheaper than leaving me stranded like the 3 times it had.
to answer your question - why are the dealers being such dicks regarding a warranty issue effectively? they fitted it, it doesn't work how it should. tell them to sort it or you've got the trade descriptions act to fall on haven't you?
Wifi won't be an issue as the alarm would have been set by the dealer and they have Wifi probably in the shop so more problematic than being a bit further away like your garage!
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i used to be in the motorboke industry and at the time was a cat one fitter including datatool yes some of them are problematic but well worth there monie if u get problems then you kneed to get the dealer to sort it or talk to datatool
i onley came across this thred as i was looking for reviews for the s4 red that i have just baught for my k8 thou
i have had the same sorta probs as all you guys with early alarms but i have to say my bandit gets left out side the house and has done for 5 yrs no one ever botherd it i haddend ridden it for 7 months no battery charger on it then one night some pikey scum tryed to push it out the garden gate and hay presto the old system 3 which i diddnt evan think worked any more as the little led had stoped blinking went off lights flashing siren making a racket couldent belleve it and the theeving pikey scum got what was cumming to them
thats the onley thing that made me by another datatool if they are not working right its normallydown to set up or unit placement on the bike
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