Doesn't surprise me - insurance is scam-central.
I have always found Carole Nash to be the best. Especially if you have a couple of bikes. They always throw in AA breakdown and europe cover for nothing.
SP1 and CB750 for £120.
ere badbusa 1, maybe they just dont like geordies......with stretched busa's and lots of pointy bits....
Wish I'd read this about MCE earlier - awful...
I had an MCE policy on one bike running for 3 months ( Annual premium £148 )
Then I bought another bike - MCE wanted £280 EXTRA premium ( so total £428 to cover both!)
I went elsewhere and got multibike cover including both bikes for
But MCE have now charged £100+ to cancel the policy - Disgraceful - be Warned - rip-off - Don't Buy !!
(Just to make sure they really rip you off good ..MCE use an 0871 number on phone calls - Avoid by using the 'sayNoto0870' site for alternatives
MCE is by far the worst insurance. Not only did my insurance documents arrive only after bombarding them for two weeks with emails and phone calls, but now my policy has been cancelled with 1 day notice without giving any explanation nor the option to contact someone after 6pm. After having been insured with MCE for 2.5 months, fighting with unfriendly call centre staff, being terrorised with automatic phone calls during my work time and receiving no reply to any emails, I am now rewarded with a refund of 50% of my initial premium and 1 day to find for another insurance. The letter which informed me about the cancellation of my policy by the 29th December 2012 has been written on Saturday 22nd December, then gathering dust in some office over the weekend and Christmas holidays and was received tonight after getting home from work. The only conclusion I can draw from this is that MCE randomly cancels policies for no other reason than taking more money (premium of six months is kept after insuring the customer for not even 3) and delivering less service.
Phone them back, but tell them you want to speak to the Managing Director - you work for Interflora and wish to clarify the address on a rose delivery.
Works every time.
Insurance companies used to be reputable organisations but no longer. Also, because it is so cut-throat competitive they have cut back on staff levels so if you actually need to speak to a human being you could be in for a long, and sometimes expensive, wait on the phone. I am limited to companies that do multi bike policies as I have several bikes. I used to be insured with Footman James for several years, but a couple of years ago they suddenly wanted to lump a huge increase on me even though I was a long standing customer who had NEVER made a claim. I am now with ebike and everything is done online. I can do my own policy changes which generally go without charge. You do have to read all the small print though. My policy stated breakdown recovery was included, but it was only after needing them earlier this year that I discovered they have a max cost that you are covered for and I had to fork out for the difference. I have now taken out seperate breakdown cover as I travel all over the UK with my work. It seems whichever company you investigate they all have as many bad reviews as good.
Good post Mark. Good info.
MrBungle72 wrote (see)
I have always found Carole Nash to be the best. Especially if you have a couple of bikes. They always throw in AA breakdown and europe cover for nothing. SP1 and CB750 for £120.
I've been with Carole Nash for years too. My first insurer was ebike, they f***ed me about and I've been with CN since with no problems.
Remember: The rubber side goes down
I contacted the ombudsman after a month of no paperwork...they soon moved fast
Be careful when you get the contract or credit agreement, that you will be asked to sign..think of this as your gold watch you are putting up to get the credit, you may offer to pay the full remuneration upon receipt of your gold watch...You wont get it, as they use this legal instrument to sell thus double bubble, in effect they trade with your gold watch!
When you pay and when you have paid up you are entitled to your contract back, just as you would be your watch, if not you may report this to the ombudsman as this is fraud...and common practice.
I am with ebike and found them good emailed them about my ncd and sorted straight away. And we're very helpfull when my bike got stolen and recoved. And will stay with them For a 4th year with the price is right.
I've been with Aquote for a number of years. Never had to make a claim, and renewed again in May of this year for a fully comp premium of around £150 against my ZZR600.
However, in July I bought a new bike - a VFR800 - and promptly cancelled my premium and went with another insurer for my VFR. Today, I recieved a letter from Aquote to say that the charge for cancelling my policy comes in at around £160!!! (broken down it comes to £65 cancellation fee, £26 motor legal protection and another 70 quid for "insurer charge for period of cover"!!!!!)
I accept the £65 cancellation fee because that's what it says in therir T&Cs, but the other two charges are absolute bollards! Plus I should be entitled to a 60% refund.
So from that £160 they have deducted the cost of my premium, but I still own then another 15 quid! Which I find appalling. These charges are way over-inflated, more so given that all it takes is for some bloke behind a keyboard to update a compter record in the space of a minute or two.
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