IT Support Telephone Interview

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bugs
15/06/2007 at 11:59
Hi everyone,

Iv got a telephone interview for a IT support job this afternoon at 3pm, iv been told to expect to be asked what I know about the company so iv been on thier website. but im not sure as what else I can do really, should I be furiously reading books? or should I just take it as it comes?

Bugs
go_slow
15/06/2007 at 11:59
Google them?
Mr. Tibbs hits the nail on the head when it comes to what happens if you help the environment.

Mr Tibbs wrote
You'll be a fucking hero and some sort of tree-hugging yoghurt-weaving organisation is bound to reward you with free sandals and worry-beads for the rest of your low-impact environmentally friendly life.


Every man should have a shed where he can potter, Visordown is my shed on the internet
fungus
15/06/2007 at 12:00
whats the company?
blah blah blah
fungus
15/06/2007 at 12:00
client logic?
blah blah blah
mallettsmallett
15/06/2007 at 12:02
Find out as much as you can about the company off the web. Key facts, structure, board names, turnover ethos etc.

If it's competency based (which they should have told you) you best get to work fast!
Don't fucking 'errrr' me, Greek boy! How is it that your so-fucking-stupid, soon-to-be-dead friends thought they might be able to steal my gear?
And then sell it back to me? Is this a declaration of war? Is this some sort of white cunts' joke that black cunts don't get? 'Cos I'm not fucking laughing, Nik-ol-aaas.
go_slow
15/06/2007 at 12:03
mallettsmallett wrote
If it's competency based (which they should have told you) you best get to work fast!


Not a good start is it. Technology job and he cant even use the web
Mr. Tibbs hits the nail on the head when it comes to what happens if you help the environment.

Mr Tibbs wrote
You'll be a fucking hero and some sort of tree-hugging yoghurt-weaving organisation is bound to reward you with free sandals and worry-beads for the rest of your low-impact environmentally friendly life.


Every man should have a shed where he can potter, Visordown is my shed on the internet
mallettsmallett
15/06/2007 at 12:05
If its 1st line support helpdesk stuff it's only generic knowledge you're goinjg to know. You should ask about the common apps that they use. What fault logging system they use etc,
Don't fucking 'errrr' me, Greek boy! How is it that your so-fucking-stupid, soon-to-be-dead friends thought they might be able to steal my gear?
And then sell it back to me? Is this a declaration of war? Is this some sort of white cunts' joke that black cunts don't get? 'Cos I'm not fucking laughing, Nik-ol-aaas.
Ava_Banana
15/06/2007 at 12:06
As was said.........google it.....make a point to find out the basics....markets they trade in, who their main competitors are, what they do different etc, etc.

...you also need to see if there is any media on them (trade or otherwise)....articles on ISO's they have, or awards they have won.

...just make it look like you care enough about the job to be thorough in your research....don't just look at their website...look for websites about them.

Good luck...and remember not to swear..
Commuter-guided missile.............:smoke: :burnout:
ThunderCats CB500s free mp3 player EBAY bits
Ava_Banana
15/06/2007 at 12:07
In fact.........bearing in mind another thread on here...........how will they know if you have a tattoo or not ...you might be the "wrong" type of person to work there....
Commuter-guided missile.............:smoke: :burnout:
ThunderCats CB500s free mp3 player EBAY bits
bugs
15/06/2007 at 12:10
iv already googled it checked out the companies site, its Ramesys provide solutions to schools mainly infrastructure, and software, so looking pretty good, im just not sure how technical they are going to get
fungus
15/06/2007 at 12:11
bugs wrote
iv already googled it checked out the companies site, its Ramesys provide solutions to schools mainly infrastructure, and software, so looking pretty good, im just not sure how technical they are going to get


tell them about your ASBO - and mention your on the sex offenders list - schools love that sort of thing!

and swear alot - makes it look like your in touch with the kids!

on and your catholic!
blah blah blah
TheEnglishman
15/06/2007 at 12:14
We get people to take a typical call - they have to write it all down and then e-mail it - 'cos that's what the job involves.

Then we ask them to tell us what they know about the company. As others have said, it's all on the web, so if they can't be bothered, neither can we.




I'm constantly stunned at just how bad some people are at taking down a message and sending it on.
An aide memoir regarding Roadkill:-
If you can't eat it in one sitting don't run over it.
Vines BMW Nemesis Service under test



go_slow
15/06/2007 at 12:17
lynw wrote
Ackcherly.... I have a techy question to test you on. I am halfway through rebuilding an NT4 server. I need service pack 6a but I cant download it on any machine. What do I do?*

*the answer Im currently perusing is go shopping, go home and download it at home and finish the rebuild on monday.


That would be the correct answer, swhat I do given half a chance

Linky for download so you can start it as soon as you get home.
Mr. Tibbs hits the nail on the head when it comes to what happens if you help the environment.

Mr Tibbs wrote
You'll be a fucking hero and some sort of tree-hugging yoghurt-weaving organisation is bound to reward you with free sandals and worry-beads for the rest of your low-impact environmentally friendly life.


Every man should have a shed where he can potter, Visordown is my shed on the internet
redorzed
15/06/2007 at 12:23
lynw wrote
fAckcherly.... I have a techy question to test you on. I am halfway through rebuilding an NT4 server. I need service pack 6a but I cant download it on any machine. What do I do?*

*the answer Im currently perusing is go shopping, go home and download it at home and finish the rebuild on monday.


www.softwarepatch.com/windows/nt4sp6.html and burn to CD.

do not use USB key LOL
"There are certain fixed rules that one observes for one's own comfort. For instance, never be flippantly rude to any inoffensive, grey-bearded stranger you may meet in pine forests or hotel smoking-rooms on the Continent. It always turns out to be the King of Sweden"

H.H.Munro

VDSC#16
Lob Rockster
15/06/2007 at 12:24
do not let them know your apostrophe key does not work

St1g
15/06/2007 at 12:25
Give an example of a class C reserved IP address
What is the difference between a hub and a switch
What is the maximum amount of RAM a standard W2K3 server can use
What is a firewall and describe its functions
How many layers are there in the OSI model
What would you type at the command prompt to find a machines IP address
What is wrong with the following statement
net use \\HQ-PDC\c£ x:
What is an MX record
If you still have NT4 servers on your W2K3 network, what mode will the domain be running in
What tool would you use to upgrade an NT4 domain to W2k3
What would the following command do on a unix server 'init -6'
15/06/2007 at 12:28
bugs wrote
iv already googled it checked out the companies site, its Ramesys provide solutions to schools mainly infrastructure, and software, so looking pretty good, im just not sure how technical they are going to get


do you know about SIMS?

home.capitaes.co.uk/SIMS/
bugs
15/06/2007 at 12:30
yeah I know about SIMS not used it in a long time though, but I know of it and the way it works
TheEnglishman
15/06/2007 at 12:35
St1g wrote
Give an example of a class C reserved IP address
What is the difference between a hub and a switch
What is the maximum amount of RAM a standard W2K3 server can use
What is a firewall and describe its functions
How many layers are there in the OSI model
What would you type at the command prompt to find a machines IP address
What is wrong with the following statement
net use \\HQ-PDC\c£ x:
What is an MX record
If you still have NT4 servers on your W2K3 network, what mode will the domain be running in
What tool would you use to upgrade an NT4 domain to W2k3
What would the following command do on a unix server 'init -6'



Waaayyy too techy for our first line - the three R's and turning up on time will get you the job.
An aide memoir regarding Roadkill:-
If you can't eat it in one sitting don't run over it.
Vines BMW Nemesis Service under test



mallettsmallett
15/06/2007 at 12:42
St1g wrote
Give an example of a class C reserved IP address
What is the difference between a hub and a switch
What is the maximum amount of RAM a standard W2K3 server can use
What is a firewall and describe its functions
How many layers are there in the OSI model
What would you type at the command prompt to find a machines IP address
What is wrong with the following statement
net use \\HQ-PDC\c£ x:
What is an MX record
If you still have NT4 servers on your W2K3 network, what mode will the domain be running in
What tool would you use to upgrade an NT4 domain to W2k3
What would the following command do on a unix server 'init -6'



It's helpdesk, not network support engineer....
Don't fucking 'errrr' me, Greek boy! How is it that your so-fucking-stupid, soon-to-be-dead friends thought they might be able to steal my gear?
And then sell it back to me? Is this a declaration of war? Is this some sort of white cunts' joke that black cunts don't get? 'Cos I'm not fucking laughing, Nik-ol-aaas.
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