Yeah, shite service. Always hated that place. Need to try a customer service course!
I went in there once to try on a lid that I was looking to buy. I asked someone to open the cabninet twice in 10 minutes. I gace up after that and walked out. Never been in there since.
Wasn't that impressed with Moores in London Colney either. I ordered Som Oxtar boots from there about 4 yerars ago. Chased a couple of times, but I eventually gave up.
I know the people whjo work in the shop know their stuff and some of them are ex racers, but all that ability didn't get my Boots.
OT. We looked at buying a house in Hemel. The area really was quite nasty. Cheap house though. Hemel was always our last resort as it was a fair trek from the other half's friends and family in Ruislip.